Privacy policy

Data privacy is of the highest importance for Neomed Institute and store (hereafter called “we” or “Neomed Institute”). We want to be open and transparent with our processing of your personal information. This policy describes the type of information we collect, how we process and protect it and who to contact if you have any questions or comments.

Contact information regarding data protection

Pursuant to the General Data Protection Regulation, 2016/679 of the European Parliament and Council, Neomed Institute takes all the necessary measures for the protection of the personal data visitor to this website. Contact information is available at:

Neomed Institute

15 Agiou Vasiliou, Moni, 4525 Cypru

Tel: +357 25 259988

E-mail: [email protected]



And Medical Center:

Processing of customer data

When you engage with Neomed Institute, via various channels, including our website, physical at the Medical Center, phone or video consultation we collect and process your personal information.

The information we collect and use includes:

Contact details, such as name, e-mail address, address, telephone number, physical characteristics and genetic information

Traffic data about your use of the website

Information about habits

Information used in relation to your medical conditions and history

Pictures used on social media (on request only)

IP address

Your personal information will be collected in one or more of the instances below:

When you use services available through the Site, Social Media Pages or Facilities.

When you register to receive our newsletter and other marketing materials and activities

When you provide by filling in forms on our Site, such as appointment request forms

When you take part to surveys for research, development, and marketing purposes

When you communicate with us (Some forms collect sensitive information, such as health information, necessary for us to provide our services to you)

When you provide acceptance to share your picture/video


We collect and store your personal information for the following non-personal purposes:

Processing and providing our/your service

Data analysis

Managing customer affairs

Dispatching newsletters or other marketing material and activities

Replying to your enquiries

Statistics and analysis used for purposes related to research, development, analysis, business optimization, training and reporting


The legitimate basis for our processing of your personal information is based upon:

The legitimate basis for our processing of your personal information related to your call, video call or visit providing our services and support, is to honour agreements concluded between you and Neomed Institute (General Data Protection Regulation article 6(1), point b).

Additionally, we process your personal information on the basis of your consent when you register to receive marketing materials and activities (General Data Protection Regulation article 6(1), point a).

Finally, we process your personal information for analytical purposes on the basis of our legitimate interest related to analysis, business optimization and reporting (General Data Protection Regulation article 6(1), point f).

Who we share personal information with

Your information might be shared with data processors on the basis of our data processing agreement including:

Hosting partners

Transportation operators

Payment service providers

Business partners in connection with the administration of customer affairs and marketing

Under certain circumstances and in accordance with legislation, it may be necessary to disclose information to public authorities, including judicial authorities. For instance, information can be passed on to the police in the event of suspected fraud.

Revocation of consent/Withdrawal

You can revoke any consent you may have granted at any time in relation to newsletters, and communication with Neomed Institute. We will then delete your personal information unless we can continue processing it on a different basis. If you wish to revoke your consent in relation to newsletters or other marketing material and activities, please use the unsubscribe link in the button of the newsletters. For any questions concerning the processing of your personal data, you may contact the company, via e-mail, at [email protected] or personally at our facilities.

We will delete your personal information when no longer needed

We delete your personal information when it is no longer needed for the purpose that provided our reasoning for collecting, processing and storing your data.

Neomed Institute personal information related to research, analysis, training and managing customer affairs safely in the period required by applicable local legislation. The storage takes place for … years unless regulated differently by local legislation. The storage of your data occurs to ensure proper research, analysis, training and managing customer affairs and to meet our obligations.



Cookies, purpose and relevance

If we put cookies in place, you will be told about their use and the point of collecting data through cookies.

We obtain your consent

Before we place any cookies on your equipment, we will ask for your consent. However, cookies needed to guarantee functionality and settings can be used without your consent.

You can obtain more information about our policy on the use of cookies and how to delete or reject them here. If you wish to revoke your consent, please see the guidelines under our cookies policy

Your rights

In accordance with legislation, you hold a number of rights with regard to our collection of your personal information:

Right to access

Right to portability

Right to rectification

Right to erasure

Your right to object to processing based on legitimate interest

Your right to object to direct marketing

Right to restriction

You can at any time address your local supervisory authority if you are dissatisfied with the way your personal information has been treated.

When you request to get access to your personal information, request to have information amended or deleted, or if you wish to take an exception to our policies, we will investigate whether it is possible to fulfill your request. We will aim to respond as fast as possible and will get back to you within one month.



The Site is intended to educate, not to give medical advice.

Every human being on planet earth is special. For that reason, none of the Content on this site should be considered or used as a substitute for medical advice, diagnosis, or treatment. We always recommend, consulting your health care provider for your special medical needs. Nothing that is offered on this website is represented or warranted that applies to your needs.

Neomed Institute may modify these terms and conditions at any time. You agree to review these terms periodically and to be aware of modifications, at the time of your access or use.

Hold harmless of any kind of damage. Including violation of national, or international laws.

Use this website material in any unlawful, threatening, abusive, hateful, or embarrassing to any other person or entity.  After all, you are using this Site at your time and at you own risk.



This privacy policy and terms of use is subject to occasional revision, and if we make any substantial changes in the way we use your personal information, we will post a notice on this page.


Last Update Aug 2022.